PL-900 Microsoft Power Platform Fundamentals


Question 1

This question requires that you evaluate the underlined text to determine if it is correct.
You have a Power Apps app.
You create a new version of the app and then publish the new version.
A customer goes through the process of restoring the previous version of the app.
In the Version tab for the app, you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select “No change is needed."
If the statement is incorrect, select the answer choice that makes the statement correct.

⬜ A. No change is needed.
⬜ B. one
✅ C. three
⬜ D. four

Question 2

A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need to ensure that users can access data from mobile devices.
Which app should users install?

⬜ A. Dynamics 365 Remote Assist
⬜ B. Dynamics 365 Finance
⬜ C. Dynamics 365 Business Central
✅ D. Dynamics 365 for Phones

Question 3

You are a customer service manager.
You need to implement a Power Apps portal that allows customers to submit cases.
Which type of data source is used?

⬜ A. Dynamics 365 Connector
⬜ B. Microsoft SharePoint
⬜ C. Microsoft Azure Storage
✅ D. Common Data Service

Question 4

You create a user-owned custom entity by using Common Data Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

⬜ Yes ✅ No - You can change the entity ownership from User to Organization-owned
✅ Yes ⬜ No - You can create a business rule for custom entity that can used in a Flow

Question 5

You need to explain the major components of the Common Data Model (CDM) and their functions.
Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Question 5

✅ Common Data Service
✅ Entities

Question 6

A distribution company has multiple warehouses.
Tax rates charged on sales orders need to be calculated based on locality and region.
You need to recommend a cost-effective solution that can be implemented quickly.
What should you recommend?

⬜ A. Check AppSource for a tax add-on
✅ B. Create alerts in Dynamics 365 Finance for tax table changes
⬜ C. Implement the Common Data Model
⬜ D. Run a Power BI report
⬜ E. Write scripts and code tax updates

Question 7

You manage the support team at a rapidly growing company.
Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.
You need to recommend tools to help the company’s needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 7

✅ Power Apps portal
✅ Common Data Service
✅ Power Automate
✅ Power BI

Question 8

You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Dynamics 365 Sales and Microsoft 365 must be in the same tenant to allow Single Singn-On (SSO)
⬜ Yes ✅ No - You must download a product from AppSource to ensure that SSO works with Dynamics 365 Sales and Microsoft 365

Question 9

You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete solution.

✅ A. Microsoft Power Apps
⬜ B. Azure Active Directory
✅ C. Microsoft Flow
⬜ D. Azure Machine Learning
✅ E. Microsoft Power BI

Question 10

A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins. Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can synchronize account names with a third-party proprietary database
✅ Yes ⬜ No - You can create invoices from orders and then send the invoices to the customer

Question 11

A large retail company implements Power Apps, Microsoft Flow, and the Common Data Service.
The board of directors is asking whether users are finding value in the technology. The company would like to measure and report usage of the software.
You need to recommend a tool to determine software usage. What should you recommend?

⬜ A. Microsoft Intune
⬜ B. Azure Stream Analytics
✅ C. Power Platform Analytics
⬜ D. Dynamics 365 Product Insights

Question 12

A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 12

✅ Azure Active Directory
✅ Power Apps Admin center

Question 13

A rapidly growing company produces Office 365 licenses for all employees. The company wants to empower users to build apps, automate business processes, and analyze data without requiring expertise or development skills and without increasing IT expenses and dependencies.
You need to recommend tools so that users can accomplish specific tasks.
Which tools should you recommend? To answer, select the appropriate options in the answer area. Question 13

✅ Power Automate
✅ Power Apps
✅ Power BI

Question 14

A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area. Question 14

✅ Canvas app
✅ Model-driven app
✅ Power Apps portal

Question 15

You are creating a model-driven Power Apps app. You want to ensure that the app can be used by individuals who have vision impairments.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Power Apps apps can be built with hot key support and designed so they do not require a touch screen our mouse
⬜ Yes ✅ No - Only model-driven Power Apps have support for using a screen reader without the need for a connector
✅ Yes ⬜ No - The accessibility checker can be run for your Power Apps app to provide notifications of accessibility violations as well as tips for making it even more user friendly

Question 16

A bank uses Power Platform apps and flows to support business processes.
The company would like to use historical client data to predict whether a client’s loan application is likely to be approved or rejected.
You need to use AI Builder to implement the solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order. Question 16

✅ Import data into Common Data Service
✅ Train the model
✅ Publish the model
✅ Use the model in PowerA pps or Power Automate

Question 17

A company plans to implement solutions that use Common Data Service as a data storage.
You need to recommend features to meet the company’s needs.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 17

✅ business rules
✅ business process flows
✅ Common Data Model

Question 18

A business is evaluating AI Builder.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can use text classification model in AI Builder to retrieve text and perform sentiment analysist for ServiceNow incidents
✅ Yes ⬜ No - You can tag Instagram posts that mention your new product
✅ Yes ⬜ No - You can send results about the number of mentions of your new product in Instagram to Power BI for inclusion on dashboard

Question 19

You create a business rule on contact entity to enforce the requirement that users must enter either a telephone number, fax number, or an email when creating a new record.
The company decides to remove fax number from the condition.
You need to update the business rule.
What are two ways of achieving the goal? Each correct answer presents a complete solution.

⬜ A. Save a copy of the rule and change the condition. Deactivate and delete the original rule.
✅ B. Deactivate the business rule and change the condition.
⬜ C. Take a snapshot of the business rule and change the condition.
✅ D. Change the condition and activate the change.

Question 20

A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable
Microsoft approved connector template in AppSource.
You need to recommend a solution for the coworker.
What should you recommend?

✅ A. Create a custom connector
⬜ B. Ask the outside source to send you the data once a week
⬜ C. Use Microsoft Flow to connect to the database
⬜ D. Open a ticket with Microsoft and request a new connector
⬜ E. Use Microsoft Azure Service Bus

Question 21

A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

✅ A. Create a canvas app
⬜ B. Implement the Virtual Agent
✅ C. Build a Power Automate flow
⬜ D. Use the Common Data Model

Question 22

A company plans to use Power BI to visualize data from business systems.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can display data aggregates and raw data in Power BI report
✅ Yes ⬜ No - You can display related data from Dynamics 365 Customer Engagement and Excel in the same Power BI report
✅ Yes ⬜ No - You create a Power App to supply data for a Power BI report. You can modify the data directly in the report

Question 23

A company is evaluating ways that they can implement AI Builder.
For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.

⬜ A. Send emails to all al users who subscribe to a service
✅ B. Synchronize data from an external database
⬜ C. Collect data from several data sources and display a dashboard that shows trending data
✅ D. Interpret images and perform an action on the image

Question 24

A company plans to create Power Platform apps that consume industry-standard and proprietary data sources. For each of the following statements, select Yes if the statement is true. Otherwise, select No.

⬜ Yes ✅ No - Custom connector cannot be used if a standard connector for the service is available
⬜ Yes ✅ No - Custom connectors are supported in instant flows only
⬜ Yes ✅ No - Standard and custom connectors cannot be mixed within the same flow or app

Question 25

A company is evaluating Power Platform and has questions about the role that Common Data Service plays in using Power Apps and Power Automate. For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Model-driven apps require a Common Data Service database
⬜ Yes ✅ No - A flow instance can only access one Common Data Service database
⬜ Yes ✅ No - Cancas apps require a Common Data Service database

Question 26

A company plans to create a Common Data Service environment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can create a Common Data Service environment in the Power Platform Admin center
⬜ Yes ✅ No - You must enable data encryption after you create a Common Data Service environment
✅ Yes ⬜ No - You can control security roles and privileges in a Common Data Service environment from Power Apps Admin center

Question 27

A company plans to use AI Builder to help improve business performance.
You need to determine which AI Models are available for use.
Which three types of models can you use? Each correct answer presents a complete solution.

⬜ A. linear regression
✅ B. binary classification
✅ C. object detection
⬜ D. anomaly detection
✅ E. text classification

Question 28

A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff.
You need to explain to the executives the benefits of using Power Platform apps.
What are two benefits? Each correct answer presents a complete solution.

⬜ A. Users can send emails from Dynamics 365 Sales to their personal email addresses
✅ B. Users can create Power Apps to create apps for different departments
✅ C. Users can use Power Automate to share information between Microsoft 365 and Dynamics 365 Sales
⬜ D. The company must unify all the mobile devices to one vendor

Question 29

A company needs to create several workflows and applications to help streamline their sales operations.
You need to determine which applications are appropriate for given scenarios.
Which applications should you use? To answer, select the appropriate options in the answer area. Question 29

✅ Power Automate
✅ Power Apps
✅ Azure Logic Apps
✅ Power Apps

Question 30

A company manages a chain of retail stores. The company stores a list of retail store names and numbers in one Power BI table. The company stores sales transaction data including a transaction ID in another table. The transaction ID includes the store number.
You need to show the store name for all retail transactions in all Power BI reports.
Which tool should you use?

✅ A. Query Editor
⬜ B. Power BI Service
⬜ C. Microsoft Excel
⬜ D. Data Connector

Question 31

A company is using Power BI to build visualizations.
The company’s IT support team needs to know when to install Power BI Desktop on users’ computers and where the Power BI Service will suffice to perform tasks.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 31

✅ Power BI Service only
✅ Power BI Desktop or Power BI Service
✅ Power BI Desktop only
✅ Power BI Desktop or Power BI Service
✅ Power BI Service only

Question 32

A company plans to create an information portal that managers can use to view critical information about their teams.
You need to recommend the type of Power BI components that the company should use.
What should you recommend? To answer, drag the appropriate component types to the correct requirements. Each component type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 32

✅ Report
✅ Dashboard
✅ Report

Question 33

You have a Power BI report.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can export data from a visualization in a Power BI report
✅ Yes ⬜ No - You can show the data behind a visual report on your screen without exporting the data
✅ Yes ⬜ No - You can export data to view supporting data for a KPI

Question 34

You create a Power BI dashboard that displays data from Dynamics 365 Customer Engagement.
You need to share the Power BI dashboard with coworkers.
What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

✅ A. Create a Power BI workspace and grant coworkers permissions
✅ B. Publish the dashboard as an app to your coworkers
⬜ C. Export the data into Common Data Service for others to manipulate in Power BI
⬜ D. Export the data to Microsoft Excel for coworkers to import and view in Power BI
✅ E. Embed reports in your company’s internal web portal

Question 35

Your company has an on-premises Microsoft SQL Server database that contains legacy sales data. You must display information from the database in a new Power Apps app.
You need to establish a secure connection between the database and the app.
What should you use?

⬜ A. Data source
⬜ B. App
✅ C. Data gateway
⬜ D. Power Automate

Question 36

A recent update has been made to a canvas app.
The update causes a negative impact to users You need to roll back the app to a previous version.
What should you do?

✅ A. Restore the previous version of the app
⬜ B. Uninstall the app for all users and reinstall by using the package from a previous version
⬜ C. Deactivate the live app, import the previous version of the app, and then activate the app
⬜ D. Delete the app and create a new app based on the previous version

Question 37

A company needs to create a series of mobile applications to empower their field engineers to accomplish several tasks with varying degrees of complexity.
Match each app type to its definition. To answer, drag the appropriate app type from the column on the left to its definition on the right. Each app type may be used once, more than once, or not at all. Question 37

✅ canvas
✅ model-driven

Question 38

A user is starting to learn about Power Apps.
Which objects should you use? To answer, select the appropriate options in the answer area. Question 38

✅ flow
✅ flow

Question 39

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

⬜ A. You do not need to manually back up data
⬜ B. Both will use the same time zone
✅ C. You can use Power BI to display data that comes from both environments
⬜ D. You can implement Single Sign-On (SSO)

Question 40

A company runs a call center to handle customer support inquires.
The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.
You need to recommend a solution for the company.
Which Power Platform feature should you recommend?

⬜ A. AI Builder
⬜ B. Power Automate
⬜ C. Power Apps
✅ D. Power BI

Question 41

You are a regional sales manager for a large internet retailer. You create a series of Power BI reports and dashboards to help sales associates be more productive and increase sales.
Sales are not increasing as expected.
You need to determine if the new reports are being used and send emails to sales associates to provide guidance on how to use the reports and dashboards.
Which features should you use? To answer, select the appropriate options in the answer area.
Question 41

✅ Subscribe
✅ Usage metrics

Question 42

You are creating Power BI reports.
You need to choose which filters you can use for reports.
Which three types of filters can you use? Each correct answer presents a complete solution.

✅ A. drill-down
✅ B. automatic
⬜ C. database
✅ D. manual
⬜ E. external

Question 43

A manufacturing company uses Internet of Things (IoT) devices to monitor the temperature in different parts of their warehouse.
The current IoT monitoring software is extremely outdated and is not user friendly.
You need to view near-real time information from the IoT devices in Power BI Service dashboards.
Which tool should you use?

⬜ A. Scheduled refresh dataset
✅ B. Streaming dataset
⬜ C. Content Pack dataset
⬜ D. Power BI dataflows
⬜ E. Quick Insights

Question 44

This question requires that you evaluate the underlined text to determine if it is correct.
You have a Power BI report with a page named RevReceived. The page shows revenue received by your company. You want to create an almost identical page that shows net revenue instead of gross revenue. To accomplish this task, you modify the RevReceived page.
Review the underlined text. If it makes the statement correct, “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct.

⬜ A. No change is needed
✅ B. duplicate the RevReceived page
⬜ C. import the RevReceived page
⬜ D. copy the visuals from RevReceived to a new page

Question 45

A company plans to implement Power BI to analyze retail operations data.
You need to recommend solutions for the company.
Which Power BI components should the company use? To answer, drag the appropriate Power BI components to the correct requirements. Each Power BI component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 45

✅ dashboards
✅ reports

Question 46

You create a set of dashboards and reports for a project team that combines data from different sources in Power BI. Some of the data is considered sensitive.
You need to distribute the dashboards and reports securely to the team.
What should you create?

⬜ A. a custom data connector
⬜ B. a published app
⬜ C. a Microsoft flow
✅ D. a Power BI workspace

Question 47

You create a Power BI dashboard.
Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all. Question 47

✅ Share
✅ Get Data
✅ Pin

Question 48

You are using Dynamics 365 Sales. You need to pull data into a Power BI report for your team. The City and State columns must be combined to form one column on the report.
Which function would you use? Each correct answer presents a complete solution.

✅ A. Use Power Query to merge columns
⬜ B. Import the data
⬜ C. Export data to Microsoft Excel
⬜ D. Create a view

Question 49

A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company wants a simplified screen that allows salespeople to capture the customer name, phone number, and other information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?

⬜ A. Common Data Service
⬜ B. Power Automate
⬜ C. AI Builder
✅ D. Canvas app
⬜ E. Power BI

Question 50

A company is building a Power Apps portal.
You need to select out-of-the-box portal types to meet the company’s requirements.
Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 50

✅ partner portal
✅ community portal

Question 51

A user is trying to understand the differences between the various ways apps can be built by using Power Apps.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can embed canvas in model-driven apps
✅ Yes ⬜ No - A Power Apps portal can use only onde data source
⬜ Yes ✅ No - You must use Power BI to create reports in model-driven apps

Question 52

A user is creating their first canvas app in Power Apps.
The user does not know what types of controls they can include.
You need to recommend solutions for the user.
Which types of controls should you recommend using in Power Apps? To answer, select the appropriate options in the answer area. Question 52

✅ Gallery
✅ Meeting-screen template
✅ Image

Question 53

You are designing a Power Apps solution that allows users to upload a status report directly to the company Microsoft SharePoint project management site from their mobile device.
For each of the following statements, select Yes it the statement is true. Otherwise, select No.

⬜ Yes ✅ No - You should build a model-driven app in Power Apps
✅ Yes ⬜ No - You should build a canvas app in Power Apps
✅ Yes ⬜ No - Users must download and run the Power Apps mobile application to use the solution

Question 54

A company uses Dynamics 365 Supply Chain Management.
The company wants to build customer user interfaces that add additional functionality.
You need to recommend a solution for the company.
What should you recommend?

⬜ A. Power BI
✅ B. Power Apps canvas apps
⬜ C. AI Builder
⬜ D. Microsoft Flow

Question 55

A company plans to implement Power Apps in a Power Platform environment.
You need to implement other required components.
Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all. Question 55

✅ custom connector
✅ Microsoft Flow

Question 56

A company plans to create canvas apps.
What is the minimum number of connectors required? To answer, drag the appropriate number of connectors to the correct drop scenarios. Each number of connectors may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 56

✅ 3
✅ 1
✅ 2

Question 57

You create a Power Apps canvas app.
You need to ensure that your coworkers can run the app.
What should you do?

✅ A. Share the app
⬜ B. Send the URL for the app to coworkers
⬜ C. Add a license for the app
⬜ D. Create a Flow for the app

Question 58

A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.
Users are able to create and edit Power Apps canvas apps.
In which environment are users creating and editing the apps?

⬜ A. Production
✅ B. Default
⬜ C. Sandbox

Question 59

A company is creating a canvas app to display data from a legacy system that is located on the company’s internal network.
You need to connect to the data.
What should you use?

✅ A. custom connector
⬜ B. content pack
⬜ C. data gateway
⬜ D. Power Automate

Question 60

You are creating a canvas app.
You need to configure the app.
Which two objects are provided by the connector? Each correct answer presents a complete solution.

⬜ A. customizations
⬜ B. data sources
✅ C. actions
✅ D. tables

Question 61

A company is considering implementing PowerApps to help manage business processes. Users are trying to understand the purposes and benefits of PowerApps components.
Match each benefit to its tool. To answer, drag the appropriate benefit from the column on the left to its tool on the right. Each benefit may be used once, more than once, or not at all. Question 61

✅ connectors
✅ AI Builder
✅ canvas apps

Question 62

A company plans to build new apps for the business to allow employees to work more efficiently.
You need to recommend the appropriate types of Power Apps to meet the company’s requirements.
To answer, drag the appropriate app types to the correct requirements. Each app type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 62

✅ canvas
✅ portals

Question 63

A company is considering implementing Power Platform.
For which three scenarios should you consider implementing Power Apps portals? Each correct answer presents a complete solution.

✅ A. a customer support website that includes knowledge search and support for document uploads
✅ B. a public website that supports multi-lingual communities with forums and blogs support
⬜ C. an online store with e-commerce requirements including payment processing
✅ D. a secure website for vendors accessing data stored in Common Data Service
⬜ E. an internal website for employees to access selected data from Dynamics 365 Finance

Question 64

A company is building a model-driven app.
You need to create and configure the objects needed for the app.
Which component categories should you use? To answer, drag the appropriate component categories to the correct objects. Each component category may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 64

✅ Data
✅ UI
✅ Logic
✅ UI

Question 65

You are creating a canvas app that will be used in several countries/regions.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Canvas app authoring environment will adapt to the language setting of the author
⬜ Yes ✅ No - When running a canvas app on a mobile device, the app adopts the app author’s language
✅ Yes ⬜ No - Number and dates in Power Apps app automatically conform to the regional and language settings for a users’s device

Question 66

A company plans to build Power Apps portals.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You must use standard templates for building portals
✅ Yes ⬜ No - You can test portals in non-production environments and then migrate the portals into production environments
✅ Yes ⬜ No - When transitioning to the new version of a portal, you can display a customizable maintenance page until the new portal is ready to be used

Question 67

A company uses Dynamics 365 Supply Chain Management.
You need to use Power Automate to automate the process of receiving and tracking raw materials.
Which type of connector should you use?

✅ A. Common Data Service
⬜ B. Dynamics 365
⬜ C. Dynamics 365 for Fin & Ops
⬜ D. Dynamic Signal

Question 68

A company performs on-site inspections and services for air industrial equipment.
Field technicians must perform a series of maintenance checks every time they visit a customer site. Every technician performs maintenance tasks in a different order. Some technicians miss steps.
You need to ensure that all technicians perform the same steps in the same order.
What should you use?

✅ A. Business process flow
⬜ B. AI Builder
⬜ C. Business rule
⬜ D. Virtual Agent

Question 69

A company plans to use Power Apps to connect to a series of custom services. There are no connectors available for the custom services.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Custom connectors for customer specific services do not require review and certification by Microsoft
✅ Yes ⬜ No - You can build a custom connector once and reuse the connector for Power Apps and Microsoft Flow
⬜ Yes ✅ No - You can make custom connectors publicly available for all Power Platform users without having Microsoft certify the connector

Question 70

You need to use Microsoft Flow to perform data-management tasks when users interact with the sales opportunities in Dynamics 365.
Which three types of triggers can you use? Each correct answer presents a complete solution.

⬜ A. record requested
✅ B. record deletion
✅ C. record creation
✅ D. record updated
⬜ E. record selected

Question 71

A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which two features should you use? Each correct answer presents part of the solution.

⬜ A. AI Builder
⬜ B. Power Apps
✅ C. Business Events
✅ D. Microsoft Flow
⬜ E. Common Data Service

Question 72

A company uses a third party application and an approval process via email. At the end of the month, the IT department enters the data into Microsoft Excel to create pivot charts.
The Excel pivot charts must use the same data source as Dynamics 365 Field Service to generate charts and reports.
You need to recommend a solution.
What should you recommend? To answer, select the appropriate configuration in the answer area. Question 72

✅ Microsoft Flow
✅ Dynamics 365 Field Service

Question 73

This question requires that you evaluate the underlined text to determine if it is correct.
A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.

⬜ A. No change is needed
⬜ B. a scheduled
✅ C. an instant
⬜ D. an action

Question 74

You build a flow using a template. You want to add support for additional business scenarios.
You need to ensure that the new workflow does not break existing functionality.
Which flow editing utilities should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content. Question 74

✅ Flow Checker
✅ Test
✅ Test

Question 75

You use Power Automate for personal productivity.
You often overwrite working flows by editing the definitions. You are unable to undo changes after saving a flow.
You need to be able to revert a flow to the current state.
Which two options can you use? Each correct answer presents a complete solution.

✅ A. Export
⬜ B. Rename
✅ C. Save As
⬜ D. Share

Question 76

You use Power Automate to create a flow that automatically sends email to a project manager when project team members mark a task as complete.
Project team members are prematurely marking tasks as complete. You must add quality control into the process by sending an email to a project lead for confirmation that the task is in fact complete before sending the email to the project manager.
You need to modify the flow.
Which component should you use?

⬜ A. a process argument
✅ B. a condition
⬜ C. an expression
⬜ D. a trigger
⬜ E. an action

Question 77

A company uses Microsoft Flow.
Each time a work order is created, a service manager must review and approve the work order before a worker is dispatched.
You need to create a flow to enforce the process.
What should you create?

⬜ A. plug-in
✅ B. approval flow
⬜ C. business rule
⬜ D. team flow
⬜ E. instant flow

Question 78

You plan to use Microsoft Flow to monitor what people are saying about your company’s products. You store the feedback for research and development purposes.
You need to recommend Flow components to use for the solution.
To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 78

✅ trigger
✅ action
✅ expression
✅ flow type

Question 79

You are new to working with Microsoft Flow. You create a flow that extracts birth dates for users and then sends a birthday greeting email to users on their birthday.
The flow does not properly extract birth dates.
Where should you make changes?

⬜ A. Connectors
✅ B. Expression
⬜ C. Templates

Question 80

A company plans to use Power Automate to automate tasks.
Match each flow type to its description. To answer, drag the appropriate flow type from the column on the left to its description on the right. Each option may be used once, more than once, or not at all. Question 80

✅ automated
✅ business process
✅ scheduled
✅ instant

Question 81

A company plans to synchronize data between Dynamics 365 Supply Chain management and Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can implement a process-based integration by use the Data Integration feature
⬜ Yes ✅ No - You can use Microsoft Azure Data Migration to synchronize data between the apps

Question 82

A company has a website. The website includes a form that allows the company to collect information about leads.
You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company’s custom website.
What should you create?

⬜ A. Task Flow
✅ B. Power Automate flow
⬜ C. Dynamics 365 workflow
⬜ D. Business Process Flow

Question 83

A company builds and sells residential apartments. The company uses Dynamics 365 Sales to manage sales opportunities.
Management must receive notifications on their mobile devices when sales opportunities are created.
You need to select recommend Power Platform components to address the requirements.
Which two components should you recommend? Each correct answer presents part of the solution.

✅ A. Common Data Service connector
⬜ B. Power BI
✅ C. Power Automate
⬜ D. AI Builder

Question 84

A company uses Microsoft 365, SharePoint Online, and Dynamics 365 Sales.
You need to recommend tools to build a solution that meets the following requirements:
Synchronize data daily -
✑ from an external Microsoft SQL Server instance.
✑ Send an out-of-the box report automatically to specific company executives.
✑ Ensure that opportunities over a specified amount are approved by a sales manager.
Which two tools or components should you recommend? Each correct answer presents part of the solution.

⬜ A. Microsoft Excel
⬜ B. Microsoft Word
⬜ C. Power BI
✅ D. Common Data Service
✅ E. Power Automate

Question 85

You plan to send an email notification to a user when a new file is placed in a specific folder in OneDrive for Business.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - You can create a flow without writing a single line of code and deploy the flow to a production environment
⬜ Yes ✅ No - You cannot add additional actions to the built-in Power Automate templates
✅ Yes ⬜ No - You can view the code that implements workflow actions and triggers without installing additional software

Question 86

For which scenarios can you use Power Automate?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.

✅ Yes ⬜ No - Notify team members when a response is recorded in a form in Microsoft Forms
✅ Yes ⬜ No - When email is received, save email attachments to OneDrive for Business
✅ Yes ⬜ No - Receive notifications when negative comments about the company are posted on Twitter

Question 87

A project deadline is approaching. The project manager reports that there are still a number of critical tasks that are not complete.
You need to implement Power Automate to help streamline processes.
Which types of flows should you use? To answer, drag the appropriate flow types to the correct requirement. Each flow type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. Question 87

✅ business process
✅ instant
✅ scheduled

Question 88

A company provides on-site architectural consulting services to residential and business customers. The company wants to implement a simple alert system where a consultant can press a button on their mobile device to send the user’s location to the company as a text notification.
You need to build a button flow that sends the notification.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order. Question 88

✅ Add a trigger
✅ Add a new step to the flow
✅ Select a connector and action to send text notifications
✅ Set the actions properties
✅ Save the flow

Question 89

A company is using Power Automate to automate business processes.
You need to recommend triggers for Instant flows.
What trigger types should you recommend? To answer, select the appropriate options in the answer area. Question 89

✅ PowerApps
✅ manually trigger a flow

Question 90

A company uses Dynamics 365 Supply Chain Management and Dynamics 365 Finance.
Account data must be synchronized between the two system.
You need to ensure that the synchronized data is stored in one place.
What should you use?

⬜ A. Azure IoT Central
⬜ B. Azure Active Directory
⬜ C. SQL Server
✅ D. Common Data Service

Question 91

What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?

⬜ A. Use Common Data Services to connect to application data
⬜ B. You only need to set up groups in Microsoft 365 for permissions to all data
✅ C. Users can access both Microsoft 365 and Dynamics 365 by using Single Sign-on (SSO)

Question 92

You need to display sales orders greater than a specific threshold in a Power BI report.
What should you use?

✅ A. filter
⬜ B. Power Query
⬜ C. Common Data Service
⬜ D. connector

Question 93

You are a sales representative. You create a Power BI report to visualize data from a Microsoft Excel workbook.
Users need to be able to view and share the report.
Which two actions should you perform? Each correct answer presents part of the solution.

✅ A. Pin the report to a dashboard
⬜ B. Export the data
⬜ C. Publish the dashboard
✅ D. Share the dashboard

Question 94

Customer-facing applications must comply with Global Data Protection Regulations (GDPR).
You need to recommend actions to help ensure GDPR compliance.
Which two features should the company use? Each correct answer presents part of the solution.

⬜ A. Force a user to update security questions after a specific amount of time
✅ B. Prompt a user for consent to use their personal data and record the date consented
✅ C. Block users who are identified as minors
⬜ D. Automatically deactivate a user who has not used the portal in six months

Question 95

A company plans to create a canvas app that connects to three databases with different proprietary database formats.
What is the minimum number of connectors required?

⬜ A. 0
⬜ B. 1
⬜ C. 2
✅ D. 3

Question 96

A company uses Power Automate.
Which three items can trigger flows? Each correct answer presents a complete solution.

✅ A. Lifecycle Services
⬜ B. Microsoft 365 Admin center
✅ C. Common Data Service
✅ D. Microsoft Outlook 365
⬜ E. Microsoft Windows Desktop

Question 97

You have a Microsoft Excel workbook that contains a list of tasks for a project. You store the file in OneDrive for Business.
You need to create a canvas app that allows team members to update the status of their tasks.
What should you use?

✅ A. the Generate an app from data feature
⬜ B. a custom action in Common Data Service
⬜ C. Power Apps Checker
⬜ D. the Open entity data in Excel feature

Question 98

A company has a Power Apps app that is used by most employees. The company is expanding to other countries/regions.
You need to recommend a solution to translate text generated within the Power Apps in near real-time.
What should you recommend?

⬜ A. Microsoft Azure Synapse Analytics
✅ B. Microsoft Azure Cognitive Services
⬜ C. Common Data Service connector
⬜ D. Power BI

Question 99

A company uses Dynamics 365 Customer Service. The company uses a manual process to manage call escalations.
You must use Power Automate to automate the process for routing escalated calls.
You need to create the flow.
Which type of connector should you use?

⬜ A. Microsoft Excel
✅ B. Common Data Service
⬜ C. Office 365 Users

Question 100

You are a district manager for a large retail organization. You train each store manager to use Power BI to track sales and daily sales targets.
A store manager remembers learning about the Analyze in Excel option but cannot find the option in their Power BI dashboard.
You need to help the user resolve the issue.
How should you advise the user?

⬜ A. Install the Power BI Desktop app
⬜ B. Select the Spotlight button on the dashboard tile
⬜ C. Subscribe to the dashboard and follow the email link
✅ D. Navigate to the report used by the dashboard

Question 101

You create a Power BI dashboard that displays Common Data Model data.
You need to share the Power BI dashboard with coworkers and allow the coworkers to collaborate.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

✅ A. Create a Power BI workspace and grant coworkers permissions
✅ B. Publish the dashboard as an app to your coworkers
⬜ C. Export the data to Microsoft Excel. Make required changes and then re-import the data
⬜ D. Create a Power Automate flow to export the data into a SQL Server database

Question 102

You create a Power App portal.
When a user signs into the portal the following error displays: User not found
You confirm that the user’s sign in information is correct.
You need to determine the cause of the error.
What should you do?

⬜ A. Disable custom error messages
⬜ B. Create a custom error message
✅ C. Enable diagnostic tools in Lifecycle Services
⬜ D. Enable Maintenance mode

Question 103

You have a Power Automate flow that saves attachments from emails into OneDrive for Business.
You need to determine why the flow is not working.
What are three possible ways to achieve the goal? Each correct answer presents a complete solution.

⬜ A. Navigate to the Power Automate admin center and view the projects
✅ B. Navigate to the Action Items section of the Power Automate portal
✅ C. Enable Repair Tips for the flow
✅ D. Navigate to the flow and view the run history
⬜ E. Navigate to the Power Automate web portal and click view notifications

Question 104

You are building a Power Automate flow to manage sales.
The sales team saves quotes as PDF files to a Microsoft OneDrive folder. You create a Microsoft SharePoint list to help the sales team manage follow ups to quotes.
You need to copy the customer name, phone number, and the amount of the potential sale from the sales quote and insert the data into the SharePoint list.
Which AI Builder model should you use?

⬜ A. key phrase extraction
⬜ B. sentiment analysis
✅ C. text recognition
⬜ D. language detection

Question 105

A company wants users to start using Power Automate to improve personal productivity.
You need to create a flow.
Which two elements must you include? Each correct answer presents part of the solution.

⬜ A. expression
⬜ B. condition
✅ C. action
✅ D. trigger

Question 106

A company is evaluating ways that they can implement AI Builder.
For which three scenarios can you use AI Builder? Each correct selection presents a complete solution.

⬜ A. Send emails to all al users who subscribe to a service
✅ B. Synchronize data from an external database
⬜ C. Collect data from several data sources and display a dashboard that shows trending data
✅ D. Interpret images and perform an action on the image
✅ E. Detect patterns in data and predict outcomes

Question 107

A company is building apps to support their business operations. The apps will use connectors to access data from several data sources and respond to a number of events generated by components.
Which two operations can you use for connectors?
Each correct answer presents part of the solution.

✅ A. Actions
⬜ B. Plug-ins
⬜ C. Gateways
✅ D. Triggers

Question 108

You are a sales manager for a large retail organization.
You are creating a Power Apps app that will display customer product purchase information from your old point-of-sale (POS) system and need to link those sales to the customer accounts and product sales in Dynamics 365 Commerce.
You need to use the appropriate component.
What should you use?

✅ A. Common Data Service
⬜ B. business process flow
⬜ C. entity metadata
⬜ D. business rule

Question 109

A company uses Power Apps canvas apps.
When a user opens Power Apps Studio in a browser and selects Apps I can edit, they do not see an app that they need to modify.
You need to determine why the user cannot see the app.
What are three possible reasons? Each correct answer presents a complete solution.

✅ A. The user selected an incorrect Power Apps environment
⬜ B. The user has not been granted the System Customizer role
✅ C. The user has not been set as the app co-owner
✅ D. The app has not been shared with the user
⬜ E. The environment does not have a Common Data Service database

Question 110

A company is using Power Automate to automate business processes.
You need to run a flow when a user presses a button in an app.
Which trigger type should you recommend?

⬜ A. Power Apps
⬜ B. for a selected row
✅ C. manually trigger a flow

Question 111

You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.
A team member named User1 must test the chatbot.
You need to ensure that User1 can complete testing.
What should you do?

⬜ A. Sign in to the authoring environment as the chatbot author
⬜ B. Sign in to Microsoft Azure DevOps as the chatbot author
⬜ C. Sign in to Microsoft Azure DevOps as User1
✅ D. Sign in to the authoring environment as User1